restore google authenticator backup codes

RESTORE GOOGLE AUTHENTICATOR BACKUP CODES HOW TO
RESTORE GOOGLE AUTHENTICATOR BACKUP CODES VERIFICATION
RESTORE GOOGLE AUTHENTICATOR BACKUP CODES CODE

Step 1: Please login to the Bybit app, key in your email address/ mobile number, and the account Login Password.

RESTORE GOOGLE AUTHENTICATOR BACKUP CODES HOW TO

If you managed to do so, please refer to this guide on how to rebind using your RKP into your new smartphone's Google Authenticator.įor security reasons, Bybit does not store any account's Recovery Key Phrase Solution 1: Attempt to locate your Recovery Key Phrase (RKP).

RESTORE GOOGLE AUTHENTICATOR BACKUP CODES CODE

Recover your Google Authenticator code using App You will receive an automatic email with your case number and our customer support team will contact you within 1-3 working days.

RESTORE GOOGLE AUTHENTICATOR BACKUP CODES VERIFICATION

Please only re-submit a request after three working days.įor users who cannot receive the verification code to recover google authenticator code due to permanent loss of mobile number or email address, please submit a case manually via this link. Our customer support team will contact you within 1-3 working days. Once you have confirmed the submission, you will receive an automatic email with your case number. Please enter your account registered email address or contactable email address (if you are only registered with a mobile number), our customer support will contact you via email within 1-3 working days for further assistance. Kindly refer to your account's registered email address inbox for additional instructions. Step 5: Once you enter the correct code, you have successfully turned off the Google Authenticator.įurther verification may be required if there is a need. If you are not able to receive the verification code by SMS, please refer to Troubleshooting : Unable to receive SMS verification code. If you are not able to receive the verification code by email, please refer to Troubleshooting : Unable to receive Email verification code. Please enter the code and click on Confirm. A verification code will be sent to your registered email address and mobile number. Step 3 : Select Google Authenticator not working option and click on Confirm. Step 2: Click on Having problems with verification. Then, click on Continue to enter the next page. Step 1: Please login to the Bybit website, key in your email address/ mobile number, and the account Login Password. Solution 2: If you do not have your RKP, Bybit can assist you to unbind the Google Authenticator. It will only be shown once, which is at the point of binding your Google Authenticator. If you managed to do so, please refer to this guide on how to rebind using your RKP on your new smartphone's Google Authenticator.įor security reasons, Bybit will not store your account's Recovery Key PhraseĪ Recovery Key Phrase is presented in either a QR code or a string of alphanumerics. Recover your Google Authenticator code using PC/Desktop Common reasons for not being able to access Google AuthenticatorĢ) Smartphone malfunction (Failure to turn on, water damage, etc)

Restore google authenticator backup codes